As Toumans, our top priority is to provide you, our valued customers, with the fastest and most reliable service possible. From the moment you place your order, it is important that you are aware of the following points regarding the delivery process:

  • The delivery time we provide on our order form is 100% flexible based on the timeframe in which we are able to make the delivery.
  • In case of any address-related issues that prevent the successful delivery of an order, the person who placed the order will be contacted directly.
  • The validity of the email address provided by the customer is confirmed through an automatic email sent after the order is placed.
  • We are responsible not only to the customer for ensuring the delivery is completed but also to the bank providing the credit card system used for the transaction.

Delivery Method

Users can choose between two delivery options: in-person company delivery or courier delivery. Depending on the total purchase amount, users may be exempt from shipping charges when choosing one of these two options.

For inquiries regarding your shipment:

Email: destek@toumans.com
WhatsApp Line: